FREQUENTLY ASKED QUESTIONS
Returns & Exchange
If you received a wrong / defective item, please notify us within 3 working days with a clear photo showing the product in question and we will do an exchange for you.
We can only accept returns if the item is unopened and in resalable condition. Please send us an email within 3 working days to notify us, together with your sales order number and a clear photo of the product in question. Upon receiving and inspection of the product, if the product is deemed to be in acceptable condition, you will receive a refund in the form of a credit note. Please note that the return delivery cost has to be borne by the customer.