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Frequently Asked Questions


What are the payment modes available?

We currently accept credit cards (Visa, Mastercard and JCB) and debit cards (Visa and Mastercard).

We regret that cash and cheque payment is unavailable.

Are my credit card details stored on your website?

No, we do not save your credit card details on our website.

Can I use the corporate credit card on behalf of my company?

Yes, we accept both personal and corporate credit cards.

What happens if my payment method fails?

If you are making payment via credit card, please ensure all details are entered correctly. Do also note that the address fields must be completed as these are compulsory fields required by the payment gateway provider.

Should the payment still be unsuccessful, please contact your bank for verification.

I am a business user with credit terms. How do I checkout my order?

If you are a business user with credit terms, you will have the option to select whether you would like to proceed via credit terms or pay via credit card at the checkout process after clicking on the "PAY NOW" button.